Shipping and Delivery Policy

Welcome to ThemeBrain.net! We value your time and aim to provide a seamless experience for our customers. Below are the details of our shipping and delivery process to ensure clarity and convenience.

Delivery of Digital Products

• Instant Access: As all our products are digital downloads, you will receive instant access to your purchase upon successful payment.

• Download Link: After completing your purchase, a download link will be sent to your registered email address.

• Account Access: You can also access your purchased items by logging into your account on our website.

Order Processing

• Payment Confirmation: Orders are processed immediately after payment confirmation.

• Troubleshooting: If you encounter any issues with your download link, please contact us at support@themebrain.net, and we’ll resolve the issue promptly.

Shipping for Physical Goods (If Applicable)

In case we introduce physical products in the future:

• Processing Time: Orders will be processed within 1–3 business days.

• Shipping Time: Delivery times may vary depending on your location. Standard shipping typically takes 5–10 business days.

Taxes and Duties

• Digital Products: No shipping charges apply. However, local taxes or VAT may be applicable based on your region.

• Physical Products: Any customs duties or additional taxes (if applicable) are the responsibility of the buyer.

Refund and Cancellation

For details on cancellations and refunds, please refer to our Refund Policy.

Need Assistance?

If you have any questions about shipping, delivery, or your order status, feel free to reach out to us:

• Email: support@themebrain.net

• Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT)

We strive to deliver the best experience for our customers. Thank you for choosing ThemeBrain.net for your premium WordPress themes and plugins!